Gosia Baran started Helping Hands Cleaning Services when she was laid off from her law firm post-9/11. Since she’d been perpetually dissatisfied with the cleaning services she’d employed, and she had a six month old son to support, she decided to start her own cleaning service. She started out as the cleaner, then was forced to hire someone when she became pregnant again. Now 15 years later, she has a staff of 32 and is expanding from residential into commercial cleaning as well.
Gosia chats with Clate and Scott about the tough early years of starting a business, finding a balance with work and family, and how she’s worked through discouragement in tough times.
Gosia is a member of Elite Forum and a Stage 5 business owner. Want to know what stage of small business success you’re in? Listen to episode 38 where Clate and Scott take you through the stages and what they mean.
Gosia grew her business heavily on referrals. Check out our ebook, “Referential Treatment” for how to ask for referrals to grow your business.
Lee Egstrom of Passinglane has this question for Clate and Scott: How do I know when to introduce a particular product or technology? It’s about making small bets, making them often, and looking for a 10x return. Listen to this hot seat as Clate and Scott help Lee figure out how to do it and use automation without seeming like Big Brother.
Learn more about automating the right way with our ebook “25 Things Every Small Business Should Automate.”
Check out this and other episodes at smallbusinesssuccess.com.
Lee Egstrom of Passinglane has been helping small businesses grow for 20 years. He chats with Clate and Scott about why he only takes clients who have been in business for five years; how he uses modeling to achieve his goals; and the entrepreneurs he looks to for inspiration.
Grow your business with purpose with our 2017 Strategic Planning Kit.
Check out this and other episodes at smallbusinesssuccess.com.
Get your business in the Hot Seat by going to smallbusinesssucess.com/quesitons.
Shuan Buck from Newsletter Pro steps into the Hot Seat with Clate and Scott, and asks what to do when it’s taking too long to make an necessary change with a loyal employee as they struggle to keep up with the growth of the company.
Clate and Scott answer with the three key concepts: preventing surprise with frequent courageous conversations; establishing objective, measurable goals; and highlighting previously success to add context to role changes.
Grow your business with purpose with our 2017 Strategic Planning Kit.
Check out this and other episodes at smallbusinesssuccess.com.